BILLING & SHIPPING
Total:
Total:
Orders
Shipping
Privacy Policy
Orders
Payment
We accept the following means of payment:

  • PayPal (you can pay even if you don't have a PayPal account)

    If you have any issues with the payment, please send an email at info@ayakovlev.com
Can I order a custom print?
Yes, you can order a custom print. If you need print sizes not listed on the website, please contact us at info@ayakovlev.com

If you purchase a print as a gift and want us to write something special, make sure to add this info on the checkout page under "Order Notes"
Shipping
Which countries do you ship to?
We ship worldwide and use the EMS service.

You get a tracking number once we ship your order. There are 2 ways to track an order:

  • Your local postal website (e.g. USPS)
Deliveries in each country are performed by their national carrier.
How much will the delivery cost?
We offer free shipping worldwide
When will I receive my order?
→ Processing Time

3 days


→ Transit Time

7-14 days


*We also provide Express production and delivery service upon request: Processing time 2 days, Transit Time 3 days.
Alexander Yakovlev return policy
Since each fine print is produced individually, we don't provide returns or refunds once the final purchase is made.
Privacy Policy
Information Collected or Received

Alexander Yakovlev collects personal information you provide us with when buying our products. It includes your name, surname, a phone number, an email address, a shipping address. We use the data to fulfill your orders, communicate with you and deliver the order(s) you made. Alexander Yakovlev can also collect demographic information on a no-name basis, specifically your age and gender.

Some additional personal and non-personal information may be collected by our website in the future. Also, our website gathers technical information related to your computer hardware and software, domain names, browser type, IP address, the time of your access, and also referring website addresses. The data isused to increase the service quality and provide us with statistical information.

Collection and use of personal information

Alexander Yakovlev collects and uses your personal information to operate the website and deliver the order(s) you have purchased.

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, shipping address. We will use this information to fulfill the order you place and to communicate with you about it.

All the information collected by Alexander Yakovlev will allow us:

1. to fill the orders you placed on our website.

2. to provide you with a quality custom related service.

3. to inform you about our special offers, news and products.

4. to conduct market research to better understand the customers' shopping habits.

Use of Cookies

Alexander Yakovlev uses cookies to personalize customer experience on the website. Cookies help the website remember the customer's preferences and provide our visitors with the best experience.

If cookies are not used, the website will not recognize the visitor and they will have to input the same information on multiple occasions.

If you are concerned about the cookies, you can easily change your browser settings to turn off accepting cookies. However, if you block cookies, some interactive features on Alexander Yakovlev and other websites will not be available anymore.

More information about our cookies policy can be read here →.